Our Commitment to You
Information We Collect
We collect personal information from you in various ways to provide and improve our Services. The types of personal information we collect may include:
- Registration information: When you sign up to use our Services, we collect your name, mailing address, email address, telephone numbers, company information, and similar contact details. We also process your payment information through our payment processing providers, ensuring the secure handling of transactions.
- Information you provide to us: You may choose to provide additional personal information voluntarily, such as when you contact us through our contact form, email, or support services, or when you sign up to receive our newsletter. We may also collect additional profile information when you participate in surveys or interact with our business partners.
- Information from third parties: If you choose to connect your Pixel Film Studios account with your social media account (e.g., Facebook or Google), we may receive information from your social media account, such as your profile name, profile picture, contact details, and other relevant information based on your privacy settings. We may also receive information from our business partners regarding your company, job description, or other relevant details.
- Contributor information: If you become a Pixel Film Studios content contributor, we may collect additional information, such as banking details for compensation, government taxpayer identification number for tax purposes, marketing-related information, and proof of identity and rights to the content you provide.
How We Use Your Information
We use your personal information for various purposes, including:
- Providing and improving our Services: We use your information to fulfill our contractual obligations, deliver the Services, and enhance your experience with us. This includes processing transactions, sending service communications, and understanding how our Services are used to improve their functionality and performance.
- Communication and support: We may use your information to respond to your inquiries, provide customer support, and address your comments or feedback submitted to us.
- Marketing and customization: With your consent, we may send you marketing information about our products and services that may interest you. We may also personalize your experience on our Services, including customizing advertisements based on your preferences (where applicable).
- Compliance and legal obligations: We may process your information to comply with applicable laws, regulations, legal processes, or enforceable government requests.
Information Sharing and Disclosure
We may share your personal information with the following recipients:
- Service providers: We engage third-party service providers to assist us in delivering and improving our Services. These providers may have access to your personal information for the purposes of providing their services to us.
- Business partners: We may share certain information with our trusted business partners as necessary for marketing purposes or to enhance the Services we provide.
- Compliance with legal obligations: We may disclose your personal information to comply with applicable laws, regulations, legal processes, or enforceable government requests.
- Protection of rights and security: We may disclose your personal information to protect the rights, property, or safety of Pixel Film Studios, our users, or others, and to prevent fraud or security breaches.
Your Choices and Rights
You have certain choices and rights regarding your personal information:
- Access and correction: You can access and update certain personal information by logging into your account. You may also request access to other personal information we hold about you and request corrections of any errors in that data.
- Marketing preferences: If you no longer wish to receive marketing communications from us, you can unsubscribe by following the instructions provided in the communication or by contacting us directly.
- Consent withdrawal: If we rely on your consent to process your personal information, you can withdraw your consent at any time by contacting us. However, please note that withdrawing consent may affect your ability to access or use certain features of our Services.
- California Privacy Rights: If you are a resident of California, you have the right to request information about the categories of personal information we have collected, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting the personal information, and the categories of third parties with whom we share personal information. You also have the right to request the deletion of your personal information, subject to certain exceptions under the CCPA. To exercise your rights under the CCPA, please refer to our separate California Privacy Notice for more information.
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Lightwork Solutions Inc. DBA Pixel Film Studios
120 Vantis Suite 300
Aliso Viejo, CA 92656
Effective Date: 07/27/2023